Terms & Conditions
Last updated: 26 October 2026
These terms govern the use of linearmediapro.com and the monthly artificial intelligence memberships we sell (chatbot, voice receptionist and complete system). Using the site or paying for a membership means you accept them. Custom projects — websites, content — are also governed by the written proposal for each one.
Who you are contracting with
Linear Media Pro is a trade name of Fernando.NGZ LLC, a limited liability company registered in Florida, United States. We work online and have no premises open to the public; everything goes through email. Contact: info@linearmediapro.com.
Using this site
You may read this site, share links to it, and contact us through it. You may not use it to send unlawful, abusive or misleading content, attempt to gain access to parts of it that are not public, or interfere with how it works for other people.
The work shown here
The projects in our portfolio were produced by us for the clients named. The brands, logos and products shown belong to those clients and appear here as a record of our work, not as an endorsement by them of anything else. The design, text, photographs and code of this site belong to Fernando.NGZ LLC. You may not copy or reuse them without written permission.
Nothing here is an offer or a quote
Prices, timelines and service descriptions on this site are indicative and may change. They do not constitute a binding offer. Any actual engagement begins with a written proposal that sets out scope, price, timeline and terms, and takes effect when both sides accept it. If that proposal says something different from this page, the proposal wins.
AI memberships: what is included
We sell three monthly memberships: AI chatbot, AI voice receptionist, and the complete system (both, plus your business website). Each membership includes building your assistant (we train it on your business information), launching it on the agreed channels and ongoing maintenance: reviewing conversations, tuning answers and updating information whenever you ask. Each service also has a one-time setup fee, paid when you start, that covers building and launching it. The amounts are the ones shown on each service's page and on the payment link.
Payment and renewal
Memberships are charged in advance, every month, by card or another accepted method, through Stripe. We never see or store your full card details. The membership renews automatically every month on the same date until you cancel. You get an email receipt for every charge, and it shows on your statement as LINEAR MEDIA PRO. If a charge fails, Stripe will retry it. If payment remains outstanding, we may pause the service until it is settled.
Cancelling your membership
There is no contract. You can cancel at any time from the customer portal linked in your receipts, or by emailing info@linearmediapro.com. Cancellation takes effect at the end of the month already paid: your assistant keeps working until then and you are not charged again. We do not refund the unused part of a current month, except as set out in our payments and refunds policy.
What we need from you
That the information you give us about your business — hours, services, prices, policies — is accurate, and that you tell us when it changes. The assistant answers with what you give us. That you use the service lawfully: no unsolicited calls or messages, and no misleading content. Our receptionists announce at the start of every call that they are a virtual assistant and that the call may be recorded; please do not ask us to remove that notice.
The limits of AI
Our assistants are good, but they are artificial intelligence and can make mistakes or misunderstand something. They are set up not to give medical, legal or financial advice and to hand over to your team anything they cannot resolve. They run on third-party services (telephony, AI models, messaging platforms). If one of them fails we fix it as fast as we can, but we cannot guarantee uninterrupted operation. Nor do we guarantee a number of appointments or sales: that depends on your business.
Your customers' data
The conversations and data of the people who talk to your assistant belong to you. We process them only to provide the service, under our privacy policy. If you cancel, we send you a copy if you ask for one and delete them from our systems within 30 days.
What we do not promise
We take care with what we publish here, but we do not warrant that the site is free of errors or always available. We do not promise commercial results. Marketing and web work depends on factors outside our control — your market, your product, your pricing, what your competitors do — and nobody who tells you otherwise is being straight with you.
Links to other sites
This site links to our clients' websites and to our social media profiles. We do not control those sites and we are not responsible for their content or their privacy practices.
Limitation of liability
To the extent permitted by law, we are not liable for indirect or consequential loss arising from the use of this website. This does not limit any liability that cannot be limited by law, and it does not affect the rights you have as a consumer.
Governing law
These terms are governed by the laws of the State of Florida, United States. If you contracted with us as a consumer resident in the European Union, this does not deprive you of the protection of the mandatory consumer rules of your country of residence.
Changes
We may update these terms. The date at the top tells you when they last changed. Continuing to use the site after a change means you accept the new version.